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Articles

Mentoring in the Hospitality Business

This article appears as the cover story in the MPI NCC Summer 2019 issue of "PERSPECTIVE" Magazine on the importance ...
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Start Thinking About Your Hotel’s “Off-Season” in a Whole New Way

This article was first published on Hotel Online. Many things in our world have annual cycles or seasons, such as ...
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/ Training in Action

Embrace Your Personal Brand

Embrace Your Personal Brand Hover your mouse over the PDF, then click the arrows to read the entire article!  ...
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BATTLEFIELDS TO BUSINESS — An Adult Field Trip To Remember!

This wonderfully immersive program is unlike anything your group or organization has experienced in the name of team-building and learning ...
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More Articles on the Web

When Customers Speak To Us, Are We Listening?

Embrace Your Personal Brand and Make it Work for You

Start Thinking About Your Hotel’s “Off-Season” in a Whole New Way

How Hospitality Companies Lose Good, Promising Talent — And For All the Wrong Reasons

Yes? Service is Selling, Too!

Selling or Hunting: Both Require the Same Skills to Bag a Trophy!

Customer Service ? Or Just Lip Service?

Rolling Rocks & Ticking Clocks – Ways to Make Sure They Don?t Conspire to Keep You from Accomplishing Your Goals as We Start the New Year

A Team Without Accountability is a Team Destined to be Average

Selling as a Community: Create Seamlessness for Your Customers

Getting Your Tenured and Tired to Grow and Evolve

Booking Sports Teams & Events ? Are You and Your Property Game Ready?

Then Move the Pasture! Why it matters to move your customers from the comfort of grazing in the pasture
of status quo, before your competition does!

Hiring Seasonal Employees – Look To Your Gut To Find the Right Fit!

Prospecting Doesn?t Have To Be a Dirty Word!

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