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Work Smart: The Art of Communication

Work Smart : The Art of Communication Are we still in this together? Are you as frustrated hearing about “poor ...
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Calling All Leaders: It’s Time to Shine!

Calling All Leaders: It's Time To Shine! ...
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Talking About Ourselves and Telling Our Story Is Not Always Easy – Here Is a Way to Do It Effectively

Have you ever been asked to “toot your own horn,” so to speak, to tell others about your talents, abilities ...
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Have You Ever Considered Using Failure as an Attribute? Failures and setbacks can be the fuel that refocuses us ...
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Mentoring in the Hospitality Business

This article appears as the cover story in the MPI NCC Summer 2019 issue of "PERSPECTIVE" Magazine on the importance ...
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Start Thinking About Your Hotel’s “Off-Season” in a Whole New Way

This article was first published on Hotel Online. Many things in our world have annual cycles or seasons, such as ...
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Embrace Your Personal Brand

Embrace Your Personal Brand Hover your mouse over the PDF, then click the arrows to read the entire article!  ...
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BATTLEFIELDS TO BUSINESS — A Leadership Field Trip To Remember!

This wonderfully immersive program is unlike anything your group or organization has experienced in the name of team-building and learning ...
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Start Thinking About Your Hotel’s “Off-Season” in a Whole New Way

How Hospitality Companies Lose Good, Promising Talent — And For All the Wrong Reasons

Yes? Service is Selling, Too!

Selling or Hunting: Both Require the Same Skills to Bag a Trophy!

Customer Service? Or Just Lip Service?

Rolling Rocks & Ticking Clocks – Ways to Make Sure They Don?t Conspire to Keep You from Accomplishing Your Goals as We Start the New Year

A Team Without Accountability is a Team Destined to be Average

Selling as a Community: Create Seamlessness for Your Customers

Getting Your Tenured and Tired to Grow and Evolve

Booking Sports Teams & Events ? Are You and Your Property Game Ready?

Then Move the Pasture! Why it matters to move your customers from the comfort of grazing in the pasture
of status quo, before your competition does!

Hiring Seasonal Employees – Look To Your Gut To Find the Right Fit!

Prospecting Doesn’t Have To Be a Dirty Word!

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